Having issues with your SMS verification, or want to secure your Arival account even better? You've come to the right place!
Some examples of when 2FA is used:
👩🏻💻 Signing into your Arival Account
💸 Sending funds out
We encourage you to enable Authenticator as your 2FA, which is more reliable than the standard SMS verification.
Ready to do this? Let's go..
1️⃣ Download Google Authenticator App:
2️⃣ Configure your Arival account
Navigate to Settings Gear icon on the top right, select Security on the left side, and then select Change 2FA Method
Open your Google Authenticator mobile App, and select Scan QR Code to scan your unique QR code on your computer screen, and enter the 6 digits provided via SMS
Tip: You can download your backup codes in case you lose access to your Authenticator app
3️⃣ Log in to your Arival account
Once you sign into your Arival account, instead of relying on your SMS code, you'll now open Authenticator to input your unique 6 Digit code
Now sit back, and enjoy your enhanced security and further peace of mind 😀
2FA: Two-Factor Authentication
What is 2FA?
An extra layer of protection. to help protects against phishing, social engineering, and password brute-force attacks and secure your logins from attackers exploiting weak or stolen credentials.
Lost my Authenticator and don't have my backup codes?
Please reach out to our support team to help reset your 2FA login access
Have additional questions or still need more help? Our support team is ready to lend a hand. Reach out using our Live Chat in the bottom right-hand corner, or email us at firstname.lastname@example.org.